How to complete your CCOA renewal application
Members must complete their College of Chiropractors of Alberta (CCOA) renewal application as part of your professional duty. Do not assign it to your office assistants. Personal declarations are a required part of renewal and it's essential that information reported is true and accurate by the regulated member.
For the best user experience, online renewal should be completed using a desktop or laptop computer. The CCOA does not recommend using a tablet or smartphone to renew.
The CCOA is not responsible for technology issues beyond its control.
Please note: Renewal obligations, as per CCOA Administrative Policies (1.5 Annual Membership Renewal, 2.2 Standard First Aid with CPR-C with AED, and 2.5 Continuing Competence Credits) are required prior to completing the renewal application process.
Step one: Visit www.theccoa.ca
Sign into Members login, then click on Members’ centre to view your profile.
Step two: Update your contact information
Ensure your contact and clinic information is up to date.
Step three: Confirm completion of your requirements
In the “Competence” tab in your Members’ Centre, please confirm your requirements have been met. If you have not completed your requirements, please visit the About CC Credits page for information. Until you complete your requirements, you will not be able to proceed into the renewal application process.
Step four: Complete your renewal application forms
Click the orange Renew Your Registration button located on the left-hand side of your Members' Centre. In order to complete your renewal application, you must first fill out your forms and then submit payment for your annual dues.
Do not click the Proceed to Pay button located under My Current Charges. This button will allow you to pay your fees but not complete your renewal forms, so your application will still be incomplete.
Step five: Acknowledge conditional requirements
If you have conditional requirements, acknowledge your conditional requirements you submitted by May 31 in this step.
Step six: Upload proof of professional liability protection
If you hold Professional Liability Protection (PLP) with a provider other than the CCPA, you will be required to provide proof of your current PLI/PLP policy to the CCOA if you have not already done so. You will need to upload proof of your policy when completing your renewal, so please ensure you have a PDF copy of this document ready. Only PDFs will be accepted.
If you are unable to meet any of the requirements in the Steps one to six, your renewal will be marked incomplete.
Step seven: pay dues and fees*
* If you miss any of the deadlines associated with renewal, late fees will be applied to your profile. Please see the Annual Renewal Timelines page for details.
How to pay
- By cheque by May 31 - Cheque payments must be received at the CCOA office by May 31 at 4:00 p.m.
- Cheques received after this deadline will be assessed a $400 late fee. A postmark of May 31 is not sufficient.
- By Visa or Mastercard by June 17 - Click the Proceed to Pay button located under My Current Charges to pay by credit card.
- Note: Your payment by credit card must be completed in one transaction with one credit card.
- Payment cannot be split between two cards.
- If your full payment is not completed by June 17, you will be assessed a $400 late fee.
Step eight: Your renewal application is now complete - Time to print your documents
After you have completed renewal application, it is a good idea to print your practice permit and receipts for your records. These will be found on your Members’ Centre under Receipts and Permits.