Submit a complaint
After reviewing our
complaints process, if you are ready to submit a complaint about a chiropractor, complete the complaint reporting form below or submit a letter containing a detailed account of your complaint to include:
a.
your name, contact information (email, mailing address, and phone number)
b.
the name of the chiropractor with the clinic name and address
c.
as much information as possible about your concerns or the incident(s) in question, such as dates and names of individuals who may have been involved or who would be able to provide additional information
CCOA complaint process and reporting form
When you have completed the
complaint reporting form, or your complaint letter, ensure the document is signed and dated. Attach copies of any documentation to support your complaint. Do not submit original versions of your supporting documents. Ensure you keep a copy of your submission for your records.
Submit your completed complaint forms by email or mail to:
College of Chiropractors of Alberta
Attn: Complaints Director
11203 70 St NW
Edmonton AB T5B 1T1
Email:
[email protected]
When the CCOA receives your complaint, the Complaints Director will review it and determine how to proceed based on options outlined in the
Health Professions Act.
Important
- In accordance with section 54(1) of the Health Professions Act, a written complaint must be signed. Accepted forms of signature include signed in ink, signed through DocuSign, or insertion of your scanned signature.
- A complaint form that does not contain your first and last name, email, phone number, address, and/or signature cannot be processed.
- Anonymous complaints and verbal complaints are not accepted.
Contact
Complaints Director
P: 587.442.4408
[email protected]